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Events DC Selects Send Word Now as Alerting Service Provider

Events DC Selects Send Word Now as Alerting Service Provider

NEW YORK, NY, July 29, 2014 – Send Word Now®, the leading innovator of critical communications services, including emergency notification and incident management, announced today its selection by Events DC, the official convention and sports authority for the District of Columbia, to provide its award-winning Alerting Service. Events DC will use the SaaS-based Alerting Service to expedite and streamline communication with staff and outside resources, including local transportation providers.

“Events DC is delighted to partner with Send Word Now to provide us with efficient communication platforms via real-time notifications and rapid response alerts,” said Gregory A. O’Dell, President & CEO of Events DC. “Building on our innovative capabilities, this is an important tool to better serve our clients and extend safety across all areas of the Walter E. Washington Convention Center.”

Events DC, formerly recognised as The Washington Convention and Sports Authority, owns and manages the Walter E. Washington Convention Center. This facility is the anchor of the hospitality and tourism economy of the District of Columbia, generating over $400 million annually in total economic impact for the District. Events DC also manages the Stadium-Armory campus, which includes Robert F. Kennedy Memorial Stadium, the DC Armory and the surrounding Festival Grounds, and serves as the owner and landlord for Nationals Park.

Send Word Now, named a ‘Leader’ in Gartner’s 2014 Magic Quadrant for U.S. Emergency/Mass Notification Services and selected as DRI International’s Notification System of the Year, is used by more than 1,800 public and private sector organisations globally. The Alerting Service is capable of transmitting tens of thousands of voice and text messages in minutes, and through its Get Word Back feature, gather valuable real-time feedback.

Notification Service Used to Alert Local Transportation Providers in Addition to Sending Desktop Alerts to Employees

One of the ways Events DC will use Send Word Now will be to alert local taxi drivers of the need for VIP pick-up at certain venues and confirm their immediate or scheduled availability.

In addition to the Alerting Service, Events DC is implementing Send Word Now’s fully integrated Desktop Alerting solution. This service will enable the organisation to send attention-getting, “pop-up” messages to all networked laptops and PCs, making employees immediately aware of email viruses, inclement weather and other potential disruptions.

“Every day millions of people visit our nation’s capital, and every day, high-profile organisations like Events DC must be poised to communicate at a moment’s notice,” said Lorin Bristow, Senior Vice President, Marketing, for Send Word Now. “We certainly welcome the opportunity to serve the authority’s emergency and routine notification needs as it safely continues to engage, excite and entertain people from around the globe.”