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Send Word Now Makes Shortlist for BCI North America’s Continuity and Resilience Innovation 2015 Award

NEW YORK, NY, February 26, 2015 – Send Word Now, the worldwide leader in enterprise-class critical communications solutions, including emergency notification, announced today that the company has been shortlisted by the Business Continuity Institute (BCI), as a contender for its prestigious North American Continuity and Resilience Innovation 2015 Award.

Established in 1994, the BCI has established itself as a leading membership and certifying organisation for business continuity professionals worldwide. The award recognises the outstanding contribution of business continuity professionals and organisations living or operating in the U.S. and Canada. The winner’s product or service must have entered the market within the year prior to the date of application and have a relevant business continuity and resilience application.

“Confident that our latest innovation, SWN Direct, meets the standards of this high-profile competition, we were excited to enter this year’s contest,” said Lorin Bristow, Senior Vice President, Marketing, for Send Word Now. “We appreciate BCI’s recognition of SWN Direct in supporting business resiliency, and consider it an honour to make this year’s shortlist.”

Released in June 2014, SWN Direct is a revolutionary new mobile app for iPhone® and Android® devices that enables easy, rapid, secure and low-cost interactions between an organisation and its various stakeholders. The solution features a unique, Internet Protocol (IP) end-to-end design that eliminates many of the barriers associated with traditional telephone calls or SMS notifications. Users can also see who is “on-net” and available to receive critical messages before alerts are sent, and the message path is controlled, removing third-party dependencies for successful delivery.

Key features of SWN Direct include Express Messenger, Express Voice, LockBox, and One-click Connect.

SWN Express Messenger is a superior SMS alternative that eliminates variable international and domestic fees, and is not subject to current SMS formatting and message length limitations.

SWN Express Voice delivers voice alerts directly to recipient device(s) over data networks, bypassing telephony carriers and eliminating variable long distance or international dialling fees. The feature also offers fully integrated call conferencing for quick and easy collaboration without the cost and complexity of traditional conference calling.

SWN LockBox allows administrators to push essential documents, (i.e., encrypted files in various formats) directly to recipient device(s) with version control, auto-sync and built-in audit reports.

SWN One-click Connect provides for a simple, one-touch and no-cost connection via Wi-Fi, cellular data or PSTN to Send Word Now’s 24x7x365 Customer Support Centre, a recipient’s voice alert mailbox or Send Word Now’s IVR service platform.

The award will be presented to the winner on March 24, 2015, during the BCI North America Awards.

About Send Word Now

Headquartered in New York City, Send Word Now is the leading worldwide provider of critical communications solutions. The company’s easy-to-use, web-based emergency notification, enterprise collaboration and mobile applications are used by businesses, government agencies, universities and non-profit organisations worldwide to ensure fast, effective, two-way communication when it is needed the most.

Among its many accolades, Send Word Now was named a “Leader” in Gartner’s 2014 Magic Quadrant for U.S. Emergency/Mass Notification Services. Its Alerting Service was awarded “Notification System of the Year” by DRI International, and the company received the 2013 Small Business Achievement Award from the Department of Homeland Security for its work with the Federal Emergency Management Agency (FEMA).