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Communicate faster and better for the safety of your guests and for your organisation’s resilience

Critical Communications at Your Service

As a service-oriented business, the customer always comes first. Whether ensuring their safety while on your property, or enhancing the guest experience, good communication is a must-have if you’re going to fulfil your obligations.

So how can you make management, staff, clientele and others aware of critical events and put their concerns to bed?

With Send Word Now, you can immediately notify message recipients through virtually any communication method. Plus get the feedback you need to mobilise and account for people during urgent situations. You can also communicate quicker and more effectively on a routine basis, improving your operational efficiency across the board.

When You Need Us

You can use Send Word Now for:

  • Emergency Notification
  • Guest & Employee Safety Hazards
  • Room Availability Notices
  • IT Issues & Cybersecurity Threats
  • Family Notification & Assistance Programs
  • Conference Calls & Urgent Meetings
  • Routine Communications

What You Can Do

With Send Word Now you can:

  • Rapidly create and send voice, text and email messages
  • Receive and analyse feedback from message recipients
  • Easily build custom message recipient groups
  • Create time-saving predefined alerting scenarios
  • Launch notifications from anywhere using a mobile app
  • Convene conference calls with the touch of a button and no PIN codes
  • Track all notification activities through online reports
  • Seamlessly integrate with other business systems and databases
  • Easily tailor the solution with optional features such as Desktop Alerting, IVR Designer, Incident Management Service (IMS), SWN Direct and more

How You’ll Benefit

  • Compliance with Federal management guidelines for notification
  • Enhanced operational readiness
  • Better situational awareness
  • Faster response and recovery
  • Improved routine communications
  • Greater administrative efficiency